What is managed services?

Managed services is a service model where a service provider manages an organization's IT infrastructure, including hardware, software, and network resources, to ensure optimal performance and cost-effectiveness.

DaaS (Device as a Service) is a subscription-based service where companies lease devices like laptops and desktops, including maintenance, replacement, and support, instead of purchasing them outright.

Which areas does Digitek Mitra Solutions serve?

Digitek Mitra Solutions serves clients across all 38 provinces in Indonesia, with main offices in Jakarta, providing nationwide IT solutions and support.

What is Digitek Mitra Solutions' track record?

Digitek Mitra Solutions has successfully completed over 25 projects with a 98% client satisfaction rate, establishing itself as a trusted IT solutions provider in Indonesia.

Services

Device Rental & DaaS (Device as a Service)

Flexible, Cost-Efficient, and Scalable IT Hardware Solutions Without the Burden of Ownership

Our Device Rental & DaaS services provide a smarter way to equip your business with the latest IT hardware without the capital expense, long term commitments, or complex asset management. Whether you need devices for a short term project, new hires, seasonal operations, or long term use, we deliver fully functional, pre-configured devices to your workplace ready to use and supported throughout the rental period.

With DaaS, you get hardware, software, services, and support bundled into a predictable monthly fee, allowing you to focus on operations while we take care of device lifecycle management.

Inquiry & Consultation

Initial discussion to understand client requirements for device rental or DaaS.

Device Selection

Choose the right laptop, desktop, or peripherals based on usage and budget.

Quotation & Agreement

Provide quotation and finalize rental agreement terms and conditions.

Provisioning & Setup

Prepare and configure devices with required software, updates, and settings.

Delivery to Client

Securely deliver the devices to the client’s site ready for immediate use.

Monitoring & Support

Continuous monitoring, remote assistance, and maintenance for uptime assurance.

Device Rental

Rent laptops, desktops, and peripherals for short or long-term use.

Device as a Service (DaaS)

Comprehensive device management with hardware, software, and support included.

No Upfront Investment

Rent devices instead of buying — reduce capital expenditures.

Predictable Monthly Costs

All-in-one pricing includes hardware, licenses, maintenance, and support.

Quick Deployment

Ready-to-use devices delivered fast, with optional installation and configuration.

Scalable & Flexible

Rent devices for a few days or several months — scale up or down as needed.

Maintenance & Replacement Included

We handle repairs, replacements, and technical support during rental periods.

Lifecycle Management

DaaS clients enjoy full lifecycle tracking, reporting, and automatic refresh options.